Welcome to Clonmel Plumbing and Supplies. These Terms and Conditions govern your use of our website and services. By accessing our website, you agree to comply with these terms.

1. General Information

Clonmel Plumbing and Supplies provides plumbing and heating products, tools, and accessories. We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

2. Product Information & Availability

• All product descriptions and prices (where applicable) are subject to change without notice.
• While we strive for accuracy, we do not guarantee that product descriptions, images, or specifications are error-free.
• Product availability may vary, and we reserve the right to discontinue or limit the quantity of any item.

3. Ordering Process

• Orders can be placed via phone, email, or in-store.
• No payments are processed through our website. Payments must be made via bank transfer, in-store, or as otherwise agreed.
• Orders are confirmed once you receive a confirmation from us via phone or email.

4. Collection and Delivery

• Customers can arrange to collect their orders from our store.
• Delivery options may be available depending on the order and location. Any applicable delivery charges will be communicated before dispatch.
• We are not responsible for delays caused by third-party couriers or unforeseen circumstances.

5. Returns and Refunds

• Customers have 14 days from receipt of goods to request a return or exchange.
• Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
• Custom or special order items are non-refundable unless faulty.
• Refunds will be issued via the original payment method within [X] business days after the returned item is received and inspected.

6. Warranty

• Some products come with a manufacturer’s warranty. Any warranty claims should be directed to the manufacturer.
• Clonmel Plumbing and Supplies is not responsible for issues arising from improper installation or misuse of products.

7. Website Use

• All content, logos, and images on this website are the property of Clonmel Plumbing and Supplies and may not be used without permission.
• Unauthorised use of this website may result in legal action.

8. Limitation of Liability

• Clonmel Plumbing and Supplies is not liable for indirect, incidental, or consequential damages resulting from the use of our products or website.
• Our liability is limited to the cost of the purchased product.

9. Governing Law

These Terms and Conditions are governed by the laws of Ireland. Any disputes will be settled in Irish courts.

For any enquiries, please contact us at info@clonmelplumbing.ie or call (052) 612 3422.